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Call us at (312) 772-6736. We're here for you.

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OpenChime is our most cost effective means of finding new customers- they come to us!

Jack Starsk, Professional Painters Inc.
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Getting a direct line into the customer is proving extremely powerful.

Emily Norris, Inspired Interiors Inc.
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...so easy to use. I get all I need right in my inbox. And I only pay what I want to pay.

Susan Clarity, White Glove Cleaning, LLC
How to OpenChime
Best Practices
Sample     Responses
Pro Tips
Common Questions

  • How To OpenChime Sign Up

    The quick guide to using OpenChime for attracting new customers.

    OpenChime helps trustworthy businesses attract new customers. OpenChime works through your inbox, with customer inquiries coming to you by email. We've put together a list of tips and best practices to help you get the most out of your OpenChime experience.

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    Customers Ask Us
    Customers come to us when they know what they need but don’t know who to call. We help them decide.
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    We Find You
    We collect recommendations for the best local businesses and pass along the customer’s questions.
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    You Answer
    You’ll receive emails in your inbox so you can reply with the information customers need to make the right choice in hiring you.

  • The Golden Rule Sign Up

    When you receive customer inquiries, respond professionally and informatively.

    Reply unto customers as you would have them reply unto you.
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    Be Informative
    This is your sales pitch so include any information that you think will help you win their trust and consideration.
    Be Timely
    Businesses that make the effort to reply in the first 48 hours get more attention and in the end, more customers.
    Be Helpful
    If you can't help a customer directly, you can still give suggestions for others that can. Customers appreciate it.

  • Sample Responses Sign Up

    Informative responses work best so show customers that you know your stuff.

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    GOOD RESPONSE


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    Hi John, Thanks for contacting us. We would be happy to help you with your painting project. Joe's Painting has been in business for 26 years and we're licensed, insured and bonded. We guarantee all of our work and use only quality materials. I have done many jobs in your area and have references available on request. For your project the price should be around $700-$1150. I'll be able to give you an exact price after seeing the job. I'm available this week on Tuesday, Thursday or Friday anytime between 3 and 5PM. Let me know what works best.

    Thanks,
    Joe

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    BAD RESPONSE


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    Hi John, Call me. My phone number is 555-1212.

  • Pro Tips Sign Up

    Just a couple of more tips to get the most out of OpenChime.

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    Keep your information updated.

    OpenChime automatically attaches your contact information to any response you send, so make sure the information we have is up-to-date. We also use your profile information to send you relevant service requests. Keeping your keywords and description updated will insure that you are getting the most targeted requests.

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    Don't use auto-responders.

    Email auto-responses are poor practice that should be avoided at all costs. Auto responses are impersonal and unlikely to earn you any business. If someone left you a voicemail, would you call them back with a pre-recorded message saying you'd get back to them soon? That's basically what an auto-response email does and it makes you seem more like a big cable company than a real human being.

  • Common Questions Sign Up

    Common questions about a not so common way to find new customers.

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    Why should I use OpenChime?
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    How does OpenChime find trusted businesses?
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    What if I want to get other types of customer requests?
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    Do I have to respond to everyone?
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    Why do customers' requests all look similar?
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    What does this cost?